Thomas Connery

Thomas Connery Work

Owner and Chief Operator

@ Ayni Media

Sr. Customer Success Manager

@ Automation Anywhere

Sr. Change Manager and Service Management Specialist

@ OpenText

Thomas Connery Education

Bachelor of Science - BS in Computer Engineering Technology

Wentworth Institute of Technology
Master of Science - MS in Communications and Information Management

Bay Path University
Associate of Science - AS in Computer Engineering Technology

Springfield Technical Community College

Thomas Connery Skills

Responsive Web DesignProblem SolvingBusiness Relationship ManagementEscalations ManagementRenewal RetentionAccount ExpansionCustomer ServiceEmployee TrainingCustomer OnboardingClarity PPMLoomWeb DesignProject ManagementHiringDigital MarketingCustomer Satisfaction (CSAT)Workload PrioritizationCustomer SupportCustomer SuccessCloud ComputingIT Service ManagementProcess ImprovementCustomer RetentionITILIntegrationProject Portfolio ManagementProfessional ServicesBusiness Process ImprovementKnowledge ManagementService DeliveryProcess EngineeringChange ManagementCustomer Relationship Management (CRM)Business RequirementsCustomer SatisfactionSearch Engine Optimization (SEO)Enterprise SoftwareSaaSDatabasesManagementCommunity ManagementTeam LeadershipCollaboration ToolsProcess DesignWebsite BuildingProduct AdoptionUser AdoptionCustomer AdvocacyHTMLDudaCapacity PlanningActsWBSCustomer Relationship Management CrmCustomer EducationCisco NexusConsultingWindows ServerPatch ManagementService DesignLevel 1UnitsSmall OfficeService DeskMember Of A TeamInfrastructureWindowsSalesLocationCommunityOn SiteSystem UpgradesOn PremiseIncident HandlingFinanceApplication ArchitectureRequisitionsCA ClarityTemporary PlacementTampaSearch Engine Optimization SeoEroomWindows XPAssessmentFloridaProcurementTechnical ServicesRevenueModificationMarketing CommunicationsAccess PointsCompTIACustomer ValueDesktop ComputersDelivering SolutionsBusiness IdeasHubCRMChild HealthTest ScenariosBostonHostingSharePointLinuxSDLCAccountingSalesforce.comB2BApprovalsExecutionInternal StaffWorkflowData CenterDelegationGuidanceNetworkingPortfolio ManagementForecastingSystemBusiness ServicesTSMRomCloud BasedBudgetingManaged ServicesTestingEnvironment ManagementPoint Of ContactStatus ReportsOracle HRService AvailabilityOrlandoSolutionVPNPart TimePMPSystem MonitoringVMware ESXOperational SupportInformation ManagementApplication Lifecycle ManagementAnalysisCombinationSocial MediaFCCEmployee EngagementAutoCADSpaceV12Production SupportConfigurationsEvent PlanningApplicationsCognosNetwork DesignSoftware As A Service SaasCommunicationHomeSchedulesPublic SchoolsWeeblyProduct SupportRestorationDigital ImagingOperationsLicensingArchitectural DesignUsabilityBlackberryHosting ServicesXogKnowledge TransferCoordinate MeetingsLeadership Development802.11BSOWZoomTechnical SupportMicrosoft Certified ProfessionalService ManagementDocumentumSQLProjectGolangContractual AgreementsSolidworksFlashingData MigrationLaptopsServersInventory ControlServer SupportLinkedInChange RequestsResponsibilityInternal AuditFunctional DesignCross TrainingContract ManagementInventory SystemCMDBLevel 2Oracle Enterprise ManagerComputer HardwareCablesAccount ManagementSoftware InstallationReport WritingBloggingReviewsHatsDefectsRefreshCADSoftwareThroughputPhaseEMCManaged HostingManufacturingWordPressLibrariesOn Call SupportNursingResource CoordinationBudgetsCultureJive SoftwareSMTControllingWikisFoundationsDsmWirelessClarityService ImprovementDirectingDeliverySystem DeploymentComputer EngineeringNorth AmericanSchoolsGhostingCustomer Relationship ManagementSearch Engine Optimization

Thomas Connery Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

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Thomas Connery currently works at Ayni Media as Thomas Connery - Owner and Chief Operator at Ayni Media.

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