Salina Ferrow

Salina Ferrow Work

Founder

@ Contribution Consulting LLC.

Head of Contact Center Operations

@ TheKey

Director of Enterprise Customer Care

@ United States Postal Service

Salina Ferrow Education

Compton College

Salina Ferrow Skills

Loyalty ProgramsService ImprovementBudgetingCustomer Experience ConsultingBusiness Process Outsourcing (BPO)Service Delivery ManagementCall RoutingCall Center AdministrationExecutive CoachingTalent ManagementOperational StrategyP&L ManagementNegotiationHospitality IndustryPlanning Budgeting & ForecastingBudget ForecastingCommerceUser ResearchUser Experience Design (UED)Product DevelopmentMarket ResearchDesignAgile MethodologiesStrategic PlanningMonitoring PerformanceCommon SenseClient RelationsKeynote SpeakingCross-functional CollaborationsSales and Marketing UnderstandingEmpathyAnalytical ThinkingContinuous Improvement MindsetCustomer Journey MappingData AnalysisCross-Cultural Communication SkillsPresentation SkillsEmployee Engagement ExpertiseBusiness DevelopmentCustomer EngagementCustomer Service ManagementLeadership DevelopmentNet Promoter ScoreTime ManagementLogistics ManagementProject ManagementService DeliveryCommunicationCustomer SupportAnalytical SkillsCall Center DevelopmentContact Center ManagementContact Center OperationsSales ManagementCustomer LoyaltyProblem SolvingCall CenterManagementCustomer SatisfactionCustomer ExperienceCustomer ServiceTeam BuildingTeam LeadershipProcess ImprovementOperations ManagementContact CentersTeam ManagementPerformance ManagementMicrosoft OfficeAccount ManagementSalesRecruitingCoachingMicrosoft ExcelRetailSalesforce.comInventory ManagementCall CentersLeadershipTrainingEmployee TrainingVendor ManagementCustomer RetentionCRMHuman ResourcesEmployee RelationsCustomer Relationship Management (CRM)Business Process Improvement

Salina Ferrow Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

Phone+● ●●● ●●● ●●●●

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Where does Salina Ferrow work?

Salina Ferrow currently works at Contribution Consulting LLC. as Salina Ferrow - Founder at Contribution Consulting LLC..

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