Patrick Ferdig

Patrick Ferdig Work

Founder

@

Interim Chief Customer Officer

@ Renewal Rocket

Advisory and Board Roles, Speaking Engagments

@

SaaS, AI, and MarTech Startups

@ Confidential

Chief Customer Officer (Sales, Onboarding, Customer Success, CS Ops, Support, Renewals, Collections)

@ 411 Locals

Patrick Ferdig Education

1990 - 1992 University of South Dakota Beacom School of Business

Patrick Ferdig Skills

Key Account DevelopmentCustomer LoyaltyOrganizational LeadershipRelationship BuildingContact CentersCustomer JourneysCustomer Experience ManagementCustomer EngagementPerformance ManagementCustomer Segmentation StrategySales ManagementStrategyExecutive Level ManagementLeadershipCustomer RetentionPartner Relationship ManagementOffshoringLeadership DevelopmentBusiness TransformationArtificial Intelligence (AI)Acquisition IntegrationAccount ManagementBusiness DevelopmentBusiness Intelligence (BI)Business Process ImprovementChange ManagementCoaching & MentoringContinuous ImprovementCross-functional Team LeadershipCustomer AcquisitionCustomer ExperienceCustomer Experience TransformationCustomer InteractionCustomer Lifecycle ManagementCustomer Relationship Management (CRM)Risk ManagementCustomer SatisfactionEmotional IntelligenceEmployee EngagementExecutive LeadershipExecutive ManagementManagementOutsourcingP&L ManagementProcess ImprovementProgram ManagementOperational ExcellenceOrganizational DevelopmentRevenue RetentionSalesforce.comSoftware as a Service (SaaS)Strategic PartnershipsStakeholder ManagementStart-upsStrategic LeadershipStrategic PlanningTeam BuildingVoice of the Customer

Patrick Ferdig Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

Phone+● ●●● ●●● ●●●●

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Patrick Ferdig currently works at Renewal Rocket as Patrick Ferdig - Founder | Interim Chief Customer Officer at Renewal Rocket.

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