John Dontje

John Dontje Work

C

Founder and CEO

@ Call Center Performance Institute

F

General Manager

@ FLS Connect

President

@ DMS

John Dontje Education

1977 - 1979 MBA in Marketing & Finance

Suffolk University - Sawyer Business School
1972 - 1974 BS in Industrial Management

Western Michigan University

John Dontje Skills

Call CenterPerformance ManagementStrategic PlanningStrategyStart-upsBusiness DevelopmentCoachingManagementAccount ManagementManagement ConsultingCall CentersBudgetsTrainingMarketing StrategyLeadershipTeam BuildingSalesForecastingTelemarketingVendor ManagementCRMExecutive ManagementBusiness Process ImprovementOperations ManagementOutsourcingContact CentersRisk ManagementNew Business DevelopmentCustomer ExperienceHuman ResourcesSales ManagementMarketingCustomer RetentionProfessional ServicesCross-functional Team LeadershipP&L ManagementBusiness StrategyTeam LeadershipProcess ImprovementSales OperationsLeadership DevelopmentChange ManagementStrategic PartnershipsProgram ManagementCustomer SatisfactionBusiness AnalysisEntrepreneurshipCustomer ServiceProduct ManagementContract Negotiation

John Dontje Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

Phone+● ●●● ●●● ●●●●

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John Dontje currently works at Call Center Performance Institute as John Dontje - Founder and CEO at Call Center Performance Institute.

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