Ed Ariel

Ed Ariel Work

E

Customer Operations and Customer Experience Consultant

@ EJA III Consulting Services

Co-Founder

@ TROOP

Head of Services - North America

@ Planon

Ed Ariel Education

1995 - 2003 Master of Business Administration (MBA) in Management Information Systems

Bentley College - Elkin B. McCallum Graduate School of Business
1986 - 1991 BA in Journalism/Business

University of Massachusetts Amherst

Ed Ariel Skills

KPIManaging ManagersKey Performance IndicatorsCustomer SatisfactionBusiness AnalysisChannel PartnersCritical ThinkingContact Center OperationsCustomer ExperienceKey Account DevelopmentKey Account Relationship BuildingCustomer SuccessContact Center ManagementCredit Risk ManagementFraud DetectionFraud PreventionBusiness StrategyCustomer SupportSoftware as a Service (SaaS)Online MarketplaceManagementAccount ManagementCall CentersTelecommunicationsRisk ManagementCRMProcess ImprovementProject ManagementVoIPSalesVendor ManagementSolution SellingStart-upsCreditTelephonyBudgetsCall CenterCollectionsAccounts ReceivableBusiness Process ImprovementVoice over IP (VoIP)Customer Relationship Management (CRM)Contact CentersTeam BuildingLeadershipTrainingStrategyStrategic PlanningCross-functional Team LeadershipCustomer ServiceMicrosoft OfficePublic RelationsSocial MediaCoachingStart UpsVoice Over Ip VoipBaseballCustomer Relationship Management CrmCustomer Relationship ManagementCross Functional Team LeadershipVoice Over Ip

Ed Ariel Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

Phone+● ●●● ●●● ●●●●

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Ed Ariel currently works at TROOP as Ed Ariel - Co-Founder at TROOP.

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