Dan Leiva

Dan Leiva Work

C

Founder

@ CXAmplify

Vice President Customer Service and Marketing Technology

@ eBay

Senior Director, Customer Service Technology

@ eBay

Dan Leiva Education

2005 - 2007 MBA in Business Administration and Management, General

University of Arizona - Eller College of Management
2001 - 2004 BSIT in Information Technology

University of Phoenix

Dan Leiva Skills

Program ManagementChange ManagementSix SigmaBusiness SystemsGlobal SourcingAnalysisCall CenterProcess ImprovementProcess EngineeringPMOOperations ManagementService DeliveryStrategic PlanningBusiness AnalysisBusiness Process ImprovementContinuous ImprovementProject Portfolio ManagementPeople ManagementCross-functional Team LeadershipProblem SolvingOperational ExcellenceDMAICLeadershipQuality AssuranceManagementCall CentersSDLCCRMProject ManagementBusiness IntelligenceAnalyticsCustomer ExperienceERPSoftware Project ManagementITILSoftware DevelopmentProduct ManagementBusiness ProcessOutsourcingSaaSTroubleshootingIntegrationNetworkingEnterprise SoftwareIT StrategyInformation TechnologyPMPCall Center DevelopmentSoftware as a Service (SaaS)Software as a Service SaasContact Center OperationsMicrosoft ExcelCross Functional Team LeadershipCustomer ServiceOperationsMicrosoft OfficeTechnologyStrategySocial MediaBusiness StrategySoftware as a Service

Dan Leiva Contact Information

Work email●●●●●●●●@company.com

Personal email●●●●●●●●@gmail.com

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Dan Leiva currently works at CXAmplify as Dan Leiva - Founder at CXAmplify.

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